Your information, used with care
When you send an inquiry to polquero, we use your details to respond to your request and coordinate the practical elements of your day.
What we collect
Typically, we collect contact details and trip preferences you provide, such as your name, email, phone number, preferred date, and group size. If you include accessibility notes or special requests, we use those only to help plan responsibly.
Why we use it
We use your information to check availability, confirm logistics, and provide updates related to your inquiry. If you opt in to email updates, we may also send planning reminders that help you prepare.
Sharing & safeguards
We limit sharing of personal information to what’s necessary to support your request. Internally, access is restricted to team members who need it to respond to inquiries. We take reasonable technical and organizational steps to protect your data.
Your choices
You can ask us to update or stop sending email notifications at any time. If you prefer not to receive updates, you can avoid opting in on the inquiry form.